West Midlands Birmingham, Black Country & Coventry
Unlimited bus travel with a 1 term pass
West Midlands + West Midlands Metro
Unlimited bus and West Midlands Metro with a 1 term pass
Unlimited bus travel with a 1 term pass
If you would like to view or buy a student bus pass for the Coventry area please click here.
With our app on iOS and Android, which allows you to purchase bus tickets on your mobile phone. Search 'National Express Bus' to download the app and buy your 4 weekly mTicket today.
Some of the great benefits include:
4 weekly mTicket
West Midlands Birmingham, Black Country & Coventry
West Midlands + West Midlands Metro
The App is available for the iPhone and Android platforms and can be downloaded from the App Store or the Play Store on Google.
For iPhone users, your operating system needs to be iOS 8.0 or higher (this should be all iPhones since the 4S)
Android is supported on 4.4 or higher.
If the Play Store does not allow you to download the App then unfortunately, your handset is not supported.
Click here for frequently asked questions about the Student mTicket.
To buy a Student Bus Pass you'll need two passport photos (electronic if you're applying online) and proof of being in full time education (over 12 hours per week).
Student Bus Passes are available instore:
Or from selected travelcard agents:
Bus Passes are valid between the following dates:
1. Social distanced street food at Digbeth Dining Club
Having reopened on Thursdays, Fridays, Saturdays and Sundays at Digbeth Arena, DDC brings together some of the best street food in the West Midlands (we recommend going on the last Friday of the month for their biggest line-ups). From artisan burgers to tempting tacos, you’re bound to find something to tickle your tastebuds - if you don't believe us, just check out their mouthwatering Instagram. It's just a fifteen minute walk from the Bullring, or you can catch one of our services to Digbeth.
2. Shop safely at Birmingham Bullring & Grand Central
Everyone treats themselves to a little retail therapy on Student Loan day, right? This year will be no different, and as home to some of the most popular brand names, the Bullring is one of the best shopping experiences in the region. Fancy lunch while you're at it? Wander through the Bullring Link and you'll find Grand Central - one of Birmingham's newest food hubs, with restaurants serving up everything from Mexican favourites to Vietnamese comfort food. Make sure to check their crowd checker updates so you can shop safely and with peace of mind.
3. Break out of an Escape Room with your friends
Escape rooms like Escape Live near Livery Street (underneath the Arches in the Jewellery Quarter) have become a great option for an alternative day out. They offer a fun and unique experience as you attempt to escape by solving a series of puzzles within a time limit. Also with contactless check-in and strict cleaning regimes, Escape Live have made sure your experience isn’t hindered in any way and that you can enjoy it to the max.Catch our 16 or 74 buses which will drop you off just a few minutes away.
4. Party the night away on Broad Street
Broad Street has some of the most established student nights in the city. From Walkabout to Pryzm, Broad Street is the place to be. If you’re thinking of heading down town, our 9, 23 & 24 services serve Broad Street regularly. Make sure you check which bars require booking ahead first to avoid disappointment.
5. Relax in one of Birmingham’s beautiful parks
While Birmingham is the UK’s second city, it’s not without its green areas. Cannon Hill Park, Handsworth Park and Sutton Park are some of the most picturesque areas of the city. Why not escape the hustle and bustle of the city for a few hours and hit the reset button with an easy bus journey right to the park entrances.
6. Find a vintage bargain at Urban Village
Just head to Digbeth to find this quirky little gem. Urban Village is a retro-styled shop is packed with everything vintage, from 1930s to 1980s clothing, accessories and classic vinyl records. Plus, as an added bonus, save 10% when you show your bus pass at the checkout. You’ll never go away empty handed! Also don’t forget to bring a mask whilst shopping.
7. Get creative at the Custard Factory
The Custard Factory in Digbeth is still one of Birmingham’s best creative hubs where you’ll find all manner of small businesses and independent shops. Have a nose around and pick up a bargain, then head to Ghetto Golf for some wickedly twisted mini-golf or the Mockingbird Cinema to catch a classic film and a delicious burger or two.
8. Explore the literary history of Sarehole Mill
The Mecca for Lord of the Rings fans, where Tolkien gathered inspiration for his legendary characters and settings, Sarehole Mill is located in the heart of Moseley. They also serve tasty fresh baked pizzas in the museum courtyard so you can enjoy a bite to eat in some beautiful surroundings. Just hop on the 5 or 11C services, and you can explore the mill and attend Hobbit themed events with ease.
9. Enjoy a Moseley night out
Casual haunts and student favourites like the Prince of Wales, The Fighting Cocks and The Cuban Embassy make for a fun and unique night out away from the usual strip. Travelling with your mates? Hop on the 50 and save the pennies for the bar with our £7 mTicket Group Daysaver. Make sure you check which pubs or bars need to you to book a table ahead first to avoid disappointment
10. Earn racing glory at Teamworks Karting
There’s nothing quite like the adrenaline fuelled excitement of Go-karting, especially if getting onto the track is relatively cheap! Our 97 service can drop you off opposite the track near Fazeley Studios (Look out for the big sky blue doors!) where you can race the day away.
11. Embrace the rich history of The Coffin Works
For a truly unique museum experience, you have to visit The Coffin Works, dedicated to the world of coffin making with tours and stories of the funerals of famous people in history. The Coffin Works can be reached via a number of our services and you can even save £1.50 on admission here.
12. Taste a real curry at the Balti Triangle
Did you know the Balti curry was actually created in Birmingham? And for the best in the city, we recommend visiting the Balti Triangle. There you’ll find a collection of Balti houses that are second to none, and often said to be where the Balti originated from. Services like our 1, 1A, 6 and 50 regularly serve the Triangle.
13. Cruise the canals by boat
A favourite bit of Brummie trivia is that we have more miles of canals than Venice, so if you want a truly unique way to explore the city, book yourself on a canal tour. Journeys last between 30-60 mins and offer views and insights into the canal system you won’t get any other way. The Dudley tour is particularly special, offering 420 million years of history in just 45 minutes!
14. Watch a movie in style at the Everyman Cinema
A hidden gem at The Mailbox, Everyman is the perfect way to treat someone who loves film. Enjoy a great movie on plush sofa seating with the ability to order food and drinks and have them brought to you! We would definitely recommend the ice cream sundaes! Remember to book in advance though as there will now be restricted seating compared to before.
15. Release your wild side at Dudley Zoo
We have a real soft spot for Dudley Zoo. With more than 1300 species to see, as well as an opportunity to see the ruins of Dudley Castle, this local gem makes for a very unique experience. See all your favourites from the animal kingdom, from tigers to chimpanzees, all while in the shadow of an ancient castle. It’s an easy journey too, just 4 minutes walk from Dudley bus station. Make sure to pre book your tickets online now it has reopened, as you won’t be able to pay on the day or over the phone.
16. Discover local history at the Black Country Museum
Go back in time with the Black Country Living Museum and explore 26 acres, covering over 200 years of history, and see the evolution of the Black Country before your eyes. The best part is, as a bus traveller you can get 25% off admission with our voucher. The 11 / 11A buses from Dudley/Walsall drop off right outside! Make sure you pre book an entry time as you are no longer allowed to pay on entry.
17. Take in the peace and quiet of The New Art Gallery, Walsall
Based in Walsall’s town centre and just a few minutes from the bus station, you can enjoy a number of internationally recognised pieces, regular workshops and interesting talks to inform your studies or just spend a nice, quiet day. Plus the best part - museum admission is free! However, the gallery is now operating a revised opening schedule from Wednesday to Saturday 11am-4pm and on Sundays 12pm-4pm.
18. Enjoy a tiki cocktail or 2 at Samoan Joes
Head on a cocktail journey around the Oceania islands at Samoan Joes Tiki Bar in Coventry. Specialising in zombie cocktails you can share a rum punch with a friend in their secret tiki garden. Just remember to pre book your table beforehand for a maximum of 6 people to avoid disappointment.
What is the next step once I have applied?
You will be given the opportunity to pay for your first ticket by credit / debit card so you benefit from our services within 5 days of receiving your application.
Your direct debit application will take approximately 10-15 days to process. You will receive a welcome letter confirming your details and payments timescales. Your next ticket will arrive 5 working days before the expiry of the first ticket and payment will be collected from the bank account details supplied.
Is my application accepted automatically?
A Credit Reference Agency will be asked to confirm the name, address and credit status of the person paying the Direct Debit.
When will the money be taken from my account?
The first direct debit payment from your account will be taken on the initial start day of your ticket, for instance if you selected a start date of 1st August 2013 (you will pay for this ticket by credit / debit card) your direct debit will be collected on 1st September 2013 for the subsequent ticket. This calendar date will then be the date your debit payment is made for every month that you are a member of the scheme. If this falls on a bank holiday, your payment will be taken the next working day.
Can West Midlands Travel Ltd change the amount they take out of my account?
We will only collect the authorised amount. If the amount changes, we will notify you in writing at least 10 working days in advance.
What if my ticket does not arrive in time?
If your ticket has not arrived 5 days before your current ticket expires, please contact the Direct Debit Team on 0121 254 6322 or email us at firstname.lastname@example.org. WMT Ltd will not refund travel tickets that have been purchased as a result of tickets not arriving due to a delay in the postal service.
I already have a photocard do I still need to send in a photograph with my application?
Yes. All photographs are scanned into our system, so that if you ever lose your ID card we can send out a replacement, subject to an administration fee. You will need to either upload or send a passport sized photograph with every new application.
Can I change my ticket subscription?
Yes. One month's notice is required to make any changes to your ticket
What if I lose my ticket or it is stolen?
You can contact the Direct Debit team on 0121 254 6322 and order a replacement ticket and / or photocard. A replacement fee of £6 for each section will be required for payment by credit / debit card.
Refunds will not be given for any additional tickets purchased.
What if I forget my ticket?
It is your responsibility to have a valid ticket with you for any journey you make. Unfortunately refunds will not be given for any tickets purchased under these circumstances.
Can I cancel my Direct Debit?
Yes. You must give at least one month's notice. You will be able to email us at email@example.com
How do I pay?
Payment can be made using most major credit and debit cards, including Visa, Electron, Visa Debit, Mastercard, and Maestro. Unfortunately we do not accept American Express.
Payment will be processed by our payment service provider Sage who operate a secure online payment service. You may be asked for your 3D secure details if your card issuer has already asked you to assign them.
How long will it take to buy the ticket?
Buying a ticket online is simple, once you have registered your account details, all subsequent purchases are straight forward taking no more than a few minutes to complete. If you are a student we require course details. Have your credit / debit card ready and a passport style photograph to upload. You can elect to send it to us by post. Please note that this may delay the fulfilment of your order.
How do I search for my ticket?
If you are unsure which product is the right one for you, use our filters to refine the list. 'REGIONAL' cards are for all our Midlands services, or if you don't need to travel throughout the region you can choose more localised products by selecting the filter required.
Once you have selected your age group and region, you will be presented with a list of the tickets available in your chosen location. Check the INFO box to view details of the tickets area of validity and any restrictions that may apply.
How much will the ticket cost?
Please see 'All Tickets & Prices' section on the website to find a full list of products and prices we offer and the best way to buy them.
What information will I need to provide?
You will be asked for the following information and it is important that this is provided in full.
How do I know my payment has been successful?
You will be presented with a confirmation once your payment has successfully processed. You can print a copy of this for your records. Also, please check your email address you supplied at time of registration for your payment confirmation email. Once you have received this then your transaction was successful.
Is the information I supply secure?
Yes - National Express West Midlands adopt strict controls over security of all its websites. Our sites are regularly checked by security experts to ensure that they are updated for all aspects of internet security.
How do I get my photoID?
We will supply you with a photocard, free of charge. To make this process simple we have the facility for you to upload your jpg image at the time of purchase. If you cannot do this you have the option of sending the photograph to us. We will capture your photograph on your ID card. This photocard will then become your membership card so you can enjoy buying online tickets without worrying about photocards again.
Young Persons who hold a (n) 16-18 photocard issued by Transport for West Midlands need only supply their photoID card number (conditions apply) during the buying process.
How will I receive my ticket?
We will post your ticket to the address provided using Royal Mail, first class post - from time to time we may send post first class recorded signed for delivery.
I have purchased a ticket and my details have changed, what should I do?
Log in to My Account and here you can update your details. For security reasons for some changes you will need to contact us at firstname.lastname@example.org. We are introducing new features to the My Account facility soon - please check from time to time.
Terms & conditions apply